Online safety for adults with special needs
The internet offers a world of opportunities, from entertainment and education to social interaction. However, it is important to be mindful of the precautions needed when navigating online.
Education, awareness and support are key to helping individuals understand potential risks and enjoy a positive digital experience.
STAYING ALERT IS THE BEST STRATEGY
In today’s highly connected world, it is difficult not to be part of the online space. Digital technology has transformed the way we communicate, learn, work and enjoy our free time.
For adults with learning disabilities and autism, being online can offer valuable opportunities to connect with others, learn new skills and find entertainment. However, it can also come with risks. People with special needs may be more vulnerable to scams, manipulation, abuse, or exposure to harmful or inappropriate content.
To help ensure a positive experience, it is important to build strong online safety habits. This includes recognising potential threats, understanding warning signs, and learning practical ways to avoid danger. These measures can help adults with learning disabilities and autism enjoy the benefits of online engagement while protecting their wellbeing, privacy and safety.
KEY BEST PRACTICES: KEEPING YOU SAFE ONLINE
The recommendations below can help adults with learning disabilities and autism stay safe online, while also supporting their independence and confidence in using digital spaces.
- Check privacy settings on social media platforms, websites and apps. This can help limit access to personal data and control who sees your profile, posts or send you messages.
- Never share personal details such as address, current location, passwords or bank details
- Use strong passwords and change them regularly. A password manager can also help keep passwords secure
- Do not share photos with people you do not known
- Try to socialise online only with people you know and trust
- Be very cautious about meeting someone in person if you have only met them online. Always speak to a trusted person first.
- Report or block anyone who makes you feel uncomfortable, bullied, threatened or abused
- Keep devices, apps, software and anti-virus updated regularly
- Be cautious with in-app purchases and online payments. Only use trusted websites or apps
- Some games or videos may include bright lights, loud sounds or fast-moving images. Take a break if they feel overwhelming
- Take regular breaks from screens, ideally every hour, to eat, drink water, use the toilet, stretch and connect with people in real time too
- If being online makes you feel uncomfortable, worried or unhappy, take a break and speak to someone you trust, such as a family member, friend, support worker or support organisation
RESOURCES
There are many websites offering helpful educational resources and tutorials about online safety. Clear and accessible information is key to helping adults with learning disabilities and autism understand how to stay safe and confident when using the internet.
Resources such as easy-read guides, videos, quizzes and interactive tools can make learning more engaging and easier to understand. They can help explain topics such as identifying scams, protecting personal information, creating strong passwords and knowing what to do if something feels unsafe.
COMMUNITY SUPPORT
Parents, carers, support workers and local charities all play an important role in helping adults with special needs stay safe online. Through regular guidance, open conversations and accessible resources, they can help individuals understand potential risks and feel more confident using the internet.
Community organisations and charities can also provide awareness campaigns, training and clear information to help reinforce safe online habits. This support can make it easier for people to recognise warning signs, know when to ask for help, and respond appropriately if something feels suspicious or unsafe.
Online safety is not only an individual responsibility. As a wider community, we all have a role to play in making the internet a safer and more inclusive place. By staying informed, sharing clear resources and supporting one another, we can help reduce risks and encourage a more positive online experience for everyone.
HERE TO HELP YOU
Based in Guildford, halow is a charity supporting adults with learning disabilities and autism. Every year, we work with over 300 adults, providing educational opportunities, social activities and tailored support to encourage independence, confidence and inclusion.
If you have any questions or need guidance, please contact us at: referrals@halowproject.org.uk.
SUPPORT AWARNESS INDEPENDENCE SAFETY
CONFIDENCE COMMUNITY RESOURCES
Sources
Online safety for children with SEND | NSPCC
Navigating Online Safety for Adults with Disabilities | Evian Care Blog
Internet Online Safety | Mencap
